Why UPS sucks rocks

My dad sent me some computer jokes.  I put them on a separate page here, if you're interested.  I'm not going to pretend they are actual content.

Today is the birthday of The Tino, and he had expressed a great love of this monster-looking stuffed Thing shown on another journalist's site.  Being a good girlfriend, I wanted to obtain one for his birthday, if possible.

I started early.  I ordered from a web-vendor-who-shall-remain-nameless on Tuesday night.  I asked for overnight delivery, to the tune of $23.00 of shipping charges.  I realized that it wouldn't ship until Wednesday, but that would cause it to be delivered on Thursday, which was fine.

Well, it was not delivered on Thursday.  The web-vendor-who-shall-remain-nameless did not bother to ship it on Wednesday in spite of the fact that they had a tracking number associated with the order (UPS had, of course, never heard of it).  Never mind that this was a UPS tracking number and I was told the overnight vendor was Federal Express (yes, there is a difference), the warehouse never sent it.

I found this out when said object did not arrive on Thursday.  I called, I bitched, I got the shipping charges waived and they were sent that day.

At Friday 10:30am...no package.  I called to get a tracking number because the tracking number I had was still invalid.  They gave me a new tracking number and it said that the package had been delivered to my front steps at 10:11am.  No way.  I had the front door open.  I hunted all over the outside of my house.  I even checked my neighbors stoops, just in case it was misdelivered.  Nope.  Nowhere to be found.

I called the web-vendor-who-shall-remain-nameless, they said they would call UPS and kick some ass.  They said we had to wait until the driver uploaded that delivery...should be about 30 minutes, but who knew, really?  The web-vendor-who-shall-remain-nameless called UPS again.  UPS was unhelpful and did not care.  She got her supervisor to call the UPS supervisor.  Their hands were tied, they said.  I went to lunch with my boyfriend, with no present.  Never mind that I should have had it on his breakfast tray.  I still didn't have it and no one know where it was.

After lunch, the web-vendor-who-shall-remain-nameless called me and explained the idea of a UPS trace, wherein the driver would be expected to come back and look where he left the package.  I pulled up in front of the house right then, and the package was there.

I wonder who had the package before?  Was it just sitting on the truck and he lied, figuring there was a better than average chance that I was at work and wouldn't know when he dropped it off?  I suppose I'll never know, but it makes me wonder about UPS.  I already wondered about them, frankly, which was why I was pleased to see that the web-vendor-who-shall-remain-nameless used Federal Express for their overnight deliveries.

Except in my case, apparently.